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Tybee Island Cottage

PoliciesPlease carefully read the policies below. They provide additional explanation of the terms and conditions of the "Vacation Rental Agreement/Contract". Should you have any questions regarding these policies or the "Vacation Rental Agreement/Contract", please feel free to call or e-mail.  We'll be pleased to discuss and clarify any questions you may have.  Scroll to page bottom for contact info.

 

We rent for family vacations--  We rent primarily to  families and the "responsible guest" must be, at a minimum, the age of 25. We will consider non-related guests on a case by case basis (example: two couples traveling together).  Call us to discuss specific cases. We have a "No-Group" policy.  We do not rent for  prom, graduation, wedding receptions, and similar types of non-family vacation functions.  Absolutely no house parties, receptions, keg parties, overcrowding the premises, or other similar gatherings!!  Please be honest when reserving to avoid problems during your stay. 

Privacy---All communications between Guale and customers are strictly private. E-mail addresses,  personal information, addresses and telephone numbers are considered confidential and never provided to any other organizations. Your contact information, e-mail, phone numbers, etc, are used only to provide information you request or for specific trip arrangements.  Communication between customers and Guale is initiated only by the customer.

Credit Card Required-- Guest is required to provide credit card number as a guarantee/damage deposit. Guest agrees to pay all rent, accept all terms of the lease agreement and accept all liability for any damage beyond normal wear and tear  during the term of the lease. If Guest fails to do so, guest understands that these costs will be charged to the credit card on file and all credit card sales are final. Click here to view the "Vacation Rental Agreement/Contract".

Payment Methods and Scheduling-- We offer the following payment options:.  Personal checks, credit cards (Visa, MasterCard, or Discover), and traveler’s checks.  All returned checks will be charged a $25.00 fee and we do not re-deposit any returned checks An  initial deposit of fifty percent (50%) is due within 10 days of reservation (along with the signed Rental Agreement/Contract).  The balance of the total charges are due thirty (30) days prior to Guest arrival date. Last Minuet Reservations:  All reservations made within thirty (30) days from arrival date require full payment at the time the reservation is placed. We do not accept personal checks for any payments if the arrival date is within 30 days of the date your reservation is requested.  You may  use your Visa, MasterCard, or Discover at the time you make the reservation.  Cancellations for last minute reservations are subject to the standard cancellation policy.

Maximum Occupancy and Parking--  We have set maximum occupancy and parking limits. We strictly enforces these limits.  The maximum occupancy is four persons and is determined by the available beds provided.  Off street parking is limited to two vehicles with space in the back yard for a small (~20 feet) boat and trailer.

Check In-Check Out-- Check-in time is no earlier than 4:00 PM Sunday; checkout is no later than 11:00 AM Sunday  An additional charge for a check-out later that 11:00 AM may be assessed.  Other check in/check out arrangements may be made on a case by case basis. Please call us to discuss.

Check-Out Procedures --  Please complete the following Check-Out Procedures: (1) Wash and put away all dishes, utensils and cookware.  (2) Take all trash to outside trashcan. Place trashcan at the curb the night before trash pick-up days (Tuesday and Friday).  (3) Strip all beds and place all sheets and towels in basket provided. Leave bedspreads on the beds. (4) Turn off all lights and turn A/C up to 85 degrees or heat to 60 degrees. (5) Remove all food  from refrigerator and storage areas. Be sure refrigerator and freezer doors are securely closed.  (6) Sweep floors of excess sand/dirt. (It’s best to try to avoid  tracking in such excess) (7) Close and lock all doors and windows..  If anything is damaged or not in working order, please report immediately. 

Cancellation/Rescheduling-- Because this cottage is privately owned, cancellations affect owners significantly. Cancellations, rescheduling, or changes must be submitted in writing (US Post or e-mail at tybeecottage@gmail.com) and confirmed received by Guale, Ltd. more than thirty (30) days prior to check-in date, in order to receive refund. Said changes regardless of reason made within thirty (30) or less days of your check-in date will result in a forfeiture of moneys paid. All moneys paid are non-transferable to another date. Less than 30 day cancellations refunds will be given if Agent can rebook said dates with another guest. NO SHOW/EARLY DEPARTURE– Agent is not responsible for Guests inability to arrive or if Guest chooses to depart early for any reason. No refunds or rebates will be offered

Hurricane, Weather, or Other Evacuation: In the event of an government ordered evacuation due to hurricanes or other storms, you are required by state law to evacuate property.  You may choose to leave due to “Storm Warnings”, “Voluntary Evacuation” or for other personal reasons. In any event no refunds will be given by the Agent or Owners.   We recommend for travels during hurricane season or if you anticipate other early departures, that you to research and purchase trip cancellation insurance.

Trip Insurance – For guest’s protection we suggest Trip Insurance.  Such insurance is available from a number of independent vendors. If guest is concerned with the possibility of cancellation within 30 days of arrival we suggest acquiring insurance coverage. One source of insurance may be found at:   www.InsureMyTrip.com

Damage--  Guest is responsible for notifying us immediately upon check-in if the property is found in less than good condition or any damage is discovered.  If damages occur during your stay, please notify us immediately.  If there is any damage to the property or its furnishings, the Guest agrees to be responsible for the cost to repair said damages  done by either Guest, Guest family, or Guest pet. 

Alcohol and Illegal Drugs-- Drinking of alcohol by persons under the legal age of twenty-one (21) is prohibited.  Illegal drug use is strictly prohibited. Should a member of the Guest’s guest party be arrested for underage drinking or illegal drug use or such be observed at the property, the rental agreement will be terminated and the Guests evicted.

Furnishings--.When you arrive at the property, it should be clean and ready for occupancy.  If you find unsatisfactory conditions, linen or towel shortages, or any other problems please call us. We ask that guests do not move furniture or accessories around.  Moving or dragging furniture can cause significant and expensive damage to the floor surfaces.  Certain areas in the property are locked for the owner’s personal storage and are not included in this rental.

Bed Linen, Towels, Supplies-- We provide set of bed and bath linens to accommodate four people and the beds in the cottage. These linens are not changed during your stay.  Toilet tissue and trash bags are supplied.  The towels are for in cottage use only.  Please supply your own beach and outdoor use towels. Cleaning supplies, broom, vacuum cleaner, and mop are supplied.

Use of Dock Facilities -- Guest agrees to hold harmless the cottage owners and Guale, Ltd. if he or any of his party are harmed should they choose to use the dock facilities and Horsepen Creek. If Guest chooses to use the dock facilities, he is aware of and agrees to the following:

(a)  Hand rails will be used at all times when traversing the facilities. (b)  No running or “horse play” on the facilities. (c)  No jumping or diving from floating dock as there is a potential for shallow water or submerged obstructions. (d) Children must be accompanied by, and under the direct supervision of parents or guardians at all times when they use the dock facilities. (e) Horsepen Creek is a tidal creek and water levels will fluctuate up to 9 feet on approximately 12 hour intervals.  Current flow can be swift during mid tide changes and reverses direction from flood to ebb.  High flow currents can be 1 to 2 mph and there is almost no time when some level of current is not present. (f) Hazards when swimming or wading may be present: examples include shell cuts, stings from sea life, encounters with floating/submerged debris, sunburn, etc. Shoes should be worn on dock to avoid splinters and slipping. 

Pet Policy Small pets may be accepted.  Please discuss on a case by case basis with us and the following items must be adhered to:

a) Pets must be completely housebroken, well behaved, and pest free. Guest will be charged an extra cleaning fee if pet hair causes a delay in cleaning services. (b) Guest will not use any linen on pets other than provided by himself. Pets are not allowed on beds or furniture (c) Guest agrees to pay for any damages caused by pets. (d) If pets have an accident in cottage, all clean up will be performed by the Guest. Guest will police waste from grounds and deposit in outside garbage cans. Guest agrees that failure to comply with clean-ups of either inside or outside cottage will result in an additional cleaning charge.  Pets are not allowed on furniture. (e) Guest agrees to be in full control of their pets at all times & take full responsibility for pets well being. (f) Guest agrees pet will not be left outside, on porches or anywhere that barking will disturb neighbors or that injury will occur to the pet. (g) If any of these Pet Policy items are not met, Guest is in violation of this Agreement/Contract. (h) Guest agrees that by signing this Agreement/Contract, they are authorizing Agent to charge Guests’ credit card on file for any damages sustained.

 

 

Your Comments, Suggestions, or Questions are welcome. 
Please E-mail us at:

 

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Robert Hunter
2701 Hunters Crossing-Augusta, Ga.30907
706-533-6552

 

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